Returns & Exchanges

At Oricle Hearing, we want you to feel as confident in your style as you do in your sound. If you are not completely satisfied with your purchase, we offer a hassle-free 30-day return policy for all unworn and original-condition items.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

  • 2.
    Prepare Your Package

    Carefully pack your items in their original packaging, ensuring all tags and protective cases are included to maintain eligibility for a refund.

  • 3.
    Ship It Back

    Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

  • 4.
    Receive Your Refund

    Once our warehouse inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.